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We have been very impressed with the courtesy and patience of the Bachmann service team. He arrived on a cold, windy day and did a full diagnostic on our hot tube and fixed our issue. Even better, he informed us that it was under warranty. He gave us great advice on how to better take care of our hot tub (chemicals and water level) along with some compliments on our continued maintenance. He did all of this in the cold and wind with a smile. I recommend using Bachmann Pools, Spas & Saunas to all of my friends and family.

We totally love our sauna! Our sales rep was patient as we kept returning to learn more about the unit and its spatial and electrical requirements. We 100% recommend Bachmann's installation crew which was experienced and worked hard to do their work efficiently and respectfully. We've used our sauna every night since we've got it and wonder why we didn't make the move sooner!

We had such a great experience with our pool closure this year! We changed pool companies because of bad service from the other company, and I was a little leery… But I will tell you that this company is so professional!