We bought a hot tub from Bachmanns and cannot say enough about our experience. Julia is absolutely wonderful to work with! We never felt pressured by any of the staff. Julia is always willing to help out when we call her with chemical questions. She is such a pleasant and personable person and was a joy to work with. And the crew that came out to set up the hot tub were phenomenal! Very friendly, professional and precise. We had such a wonderful experience and the hot tub itself is durable and well made. We absolutely love it! We are very happy with our purchase and look forward to working with the Bachmann staff in the future!
Teresa G.
Bachmann walked us through all the details from beginning to end on our new hot tub. Chandler is a wonderful asset to Bachmann. She is supportive even after delivery of the hot tub to answer questions on everything!! She is my 911 for the hot tub and she never disappoints. The whole experience at Bachmann is something all businesses should strive for. We’re a customer for life!
Ted S.
Sam was awesome and helped us through our first setup with our hot tub. Very knowledgeable and very patient. Even in the end, he didn't try to push products. I highly recommend their hot tubs.
Eric B.
Great experience at Bachman with Julia our hot tub guru! My first hot tub purchase and was on the fence of buying on the internet or local .. my mind was quickly decided after spending 15 minutes with Julia and I can admit she outfitted me with the perfect tub for my needs and price range. Excellent experience drone the minute I met her thru delivery and the ever important chemical balancing act, which she even personally visited my tub while I was gone for the weekend to help balance the chemicals on initial start up. The delivery crew were great, on time and very efficient. Love my Hot Springs Hot Tub from Bachmans
Bernie & Darcy E.
When opening our pool for the first time this season, we struggled with a very green pool. Bachmann’s helped clear up our pool within a day and a half. We worked with Neo and Julia, who were extremely helpful and patient. We would recommend anyone with a pool to work with Bachmann and their wonderful staff.
We strive to provide excellence in customer service
We receive the prestigious Locksin Thompson Award, the highest honor in the hot tub industry given to only one dealer worldwide each year.