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Locksin Thompson Award

image of Family with Locksin Thompson award

“Our journey began in 1985 when I founded Bachmann Pools and Spas. This year marks our 40th anniversary – a testament to how far weโ€™ve come. My wife, Kiya, has been by my side for most of the journey, celebrating 25 years with the company. Together, weโ€™ve built something truly special.

We recently received the prestigious Locksin Thompson award, the highest honor in the hot tub industry, given to only one dealer worldwide each year. I remember attending industry conferences decades ago, watching my mentors receive this award, and dreaming of one day achieving it myself. Yet, the journey has been even more rewarding than the recognition itself.

For 40 years, this award has been our North Star, pushing us to uphold the highest standards of quality, customer satisfaction, and wellness. Weโ€™ve implemented strategic initiatives and empowered our team to improve every aspect of the business. This commitment has made us the only Hot Spring Spa dealership to win the International Service Department of the Year award three times. It also ensures a seamless transition for future generations of customers.

At Bachmannโ€™s, we offer the best brands: Radiant Swimming Pools, Hot Spring Spas, Tylo Saunas, Endless Fitness Systems, and BioGuard water care. Our award-winning Madison and Brookfield showrooms set the industry standard, featuring Endless Pools for testing and private spa and cold plunge experience rooms.

Through challenges and triumphs, Kiya and I remain passionate about delivering health, wellness, and relaxation to our customers. We truly love what we doโ€”helping people make every day better.”

– Fred & Kiya Bachmann

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