LIMITED WARRANTY
As far as component warranties are concerned, Hot SpringŪ Spas established the industry standard of 5 years back in 1989. It's withstood the test of time, and our warranty remains comprehensive and straightforward. As you'll see, we are proud to disclose its full detail because there is no fine print to hide. It's our pledge of quality to you.
Watkins Manufacturing Corporation ("Watkins")
warrants to the original consumer purchaser ("you") the following about
your new Hot Spring portable spa, when purchased from an authorized
dealer/service provider ("dealer").
SEVEN YEAR SURFACE/STRUCTURAL WARRANTY:
Watkins warrants the
Endurol®
and acrylic surface material of the Hot Spring portable spa to be free
from defects in materials and workmanship for seven years.
Additionally, the Endurol or acrylic surface material is structurally
warranted not to leak for a period of seven years. The Endurol and
acrylic surface materials are non-permeable and will not absorb odors,
bacteria or pollutants.
FIVE YEAR COMPONENT WARRANTY:
Watkins warrants the electrical components,
pumps,
Moto-Massage® jets,
air valves, levers, bezels and other Hot Spring spa components against
defects in materials and workmanship for five years. Some parts, most
of which can be changed out without the use of tools, such as filter
cartridges, filter lid, spa pillows, and cover locks, are not included
in this warranty, but are warranted to be free from defects in
materials and workmanship at the time of delivery. Spa covers and other
spa accessories are specifically excluded from this warranty, although
they may be covered by other warranties. Please check with your Hot Spring Dealer for details.
FIVE YEAR NO-FAULT® HEATER WARRANTY:
Watkins unconditionally warrants the
NO-FAULT heater
to be free from defects in materials and workmanship for five years.
This warranty defines unconditional as warranty coverage without
exception provided that the component has failed to operate properly
within the spa's system.
FIVE YEAR NO LEAK WARRANTY:
Watkins
warrants the Hot Spring spa against leaks caused by defects in
manufacturing and workmanship for five years. This warranty
specifically covers leaks from the wall fittings, jet fittings,
internal plumbing, internal glue joints, freeze drains, and all bonded
parts including the filter compartment, light lens, and Moto-Massage
jet niches.
FIVE YEAR EVERWOOD® CABINET WARRANTY:
Watkins warrants the
Everwood cabinet material
to be free from defects in material and workmanship for five years.
This warranty specifically covers the cabinet's structural integrity
(exclusive of surface stain), including the Everwood material, framing
material, and all bonded joints.
The Everwood cosmetic finish is warranted to be free
from defects in materials and workmanship at the time of initial
delivery. Fading and weathering of the surface will occur naturally
over time, and are not defects. To restore the appearance of the
Everwood cabinet, refer to the spa Owner's Manual for proper care and maintenance instructions.
ONE YEAR TRIM (TILE) WARRANTY:
Watkins warrants the cosmetic trim (tile) to be free from defects in materials and workmanship for one year.
ONE YEAR LED LIGHT ASSEMBLY WARRANTY:
Watkins warrants the LED light assemblies, which consists of all lights
within the spa, including the main light and lighting of any water
feature, to be free from defects in materials and workmanship for one
year.
The following applies to all of the warranties listed above:
EXTENT OF WARRANTY:
This
warranty extends only to the original consumer purchaser of the Hot
Spring spa when purchased and originally installed within the
boundaries of the United States. This warranty begins on your delivery
date of the spa. This warranty terminates upon any transfer of
ownership, or if the spa is installed or relocated outside the
boundaries of the United States by the original consumer purchaser
prior to the expiration of the warranty period.
WARRANTY PERFORMANCE:
To make a claim under this warranty, contact your dealer.
In the event you are unable to obtain service from the dealer, please
contact Watkins Manufacturing Corporation, 1280 Park Center Drive, Attn: Customer Service Department (800) 999-4688 or via
e-mail. You must give Watkins and/or your dealer
written notice of any warranty claim, along with a copy of your
original purchase receipt indicating the date of the purchase, within
ten (10) days of the time you discover the claim. Watkins reserves the
right to inspect the malfunction or defect on location.
Watkins or its Authorized Service Agent will repair
any defects covered by this warranty. Except as described herein, you
will not be charged for parts, labor or the freight costs for parts
necessary to repair the spa for defects covered by this warranty. In
some cases, the servicing dealer may charge you a reasonable
repairperson travel/service charge that is not covered by this
warranty. Please contact the dealer for information regarding any such
charges.
LIMITATIONS:
Except
as described above, this warranty does not cover defects or damage due
to normal wear and tear, improper installation, alteration without
Watkins' prior written consent, accident, acts of God, misuse, abuse,
commercial or industrial use, use of an accessory not approved by
Watkins, failure to follow Watkins' Pre-Delivery Instructions or
Owner's Manual,
or repairs made or attempted by anyone other than an authorized
representative of Watkins. Alteration includes, but is not limited to,
any component or plumbing change, or electrical conversion. Vist
www.hotspring.com or contact your dealer for a list of manufacturer approved
accessories.
DISCLAIMERS:
TO THE EXTENT PERMITTED BY LAW, WATKINS SHALL NOT BE LIABLE FOR LOSS OF
USE OF THE SPA OR OTHER INCIDENTAL OR CONSEQUENTIAL COSTS, EXPENSES, OR
DAMAGES, INCLUDING BUT NOT LIMITED TO THE REMOVAL OF ANY DECK OR CUSTOM
FIXTURE OR ANY COST TO REMOVE OR REINSTALL THE SPA, IF NEEDED. Some
states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitations may not apply to you.
ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO
THE DURATION OF THE APPLICABLE WARRANTY STATED ABOVE. Some states do
not allow limitations on how long an implied warranty may last, so the
above limitations may not apply to you.
LEGAL REMEDIES:
This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
* ® 2006
Watkins Manufacturing Corporation. Specifications, colors, and surface
materials subject to change without notice. Not all features are
available on all products. Printed in USA. Hot Spring, Built for a
lifetime of relaxation, Vista, Grandee, Envoy, Vanguard, Accolade,
Sovereign, Prodigy, Jetsetter, BellaFontana, Clarion, Classic Series,
Comfort Control, CoverCradle, DeTECHtive, Endurol, Energy Smart,
EverFresh, Everwood, FootWell, FreshStart, FreshStart10,000,
FreshWater, FreshWaterAg+, HydroOptics, HydroPulse,
HydroStream, IQ 2020, IQ 2020 Remote , Jet-Cluster, JetStream, ,
Luminescence, Moto-Massage, Necessories, No-Fault, Nobody Backs You
Better, Precision, Quartet, SilentFlo 5000, SmartJet, Solutions Thru
Technology, Soothing Seven, SpAudio, The world's greatest underwater
symphony, Tri-X, Wavemaster and are trademarks of Watkins Manufacturing
Corporation. Delta is a registered trademark of Masco Corporation of
Indiana. KraftMaid is a registered trademark of KraftMaid Cabinetry,
Inc. Behr is a registered trademark of Behr Process Corporation. The
BEST BUY Seal is a registered trademark of Consumers Digest
Communications, LLC, used under license. All 230v models must be
installed by a licensed electrician in accordance with local codes. US
Patent #4,523,340; #4,716,604; #4,920,588; #5,647,736; #5,742,953;
#5,810,257; #5,810,262; #5,819,332; #5,924,850; #5,943,711; #6,195,811;
#6,381,766B1; #6,435,691; #6,516,070; #6,551,263; #6,556,684; and
D-387,869; D-405,186; D-407,805; D-446,309; D-446,310; D-449,281;
D-463,028 S; D492,936 and other patents pending.
