Suckerfish Menu

Warranty

Hot Spring Limited Warranty

Watkins Manufacturing Corporation ("Watkins") warrants to the original consumer purchaser ("you") the following about your new Hot Spring portable spa, when purchased from an authorized dealer/service provider ("dealer").

7 YEAR SHELL SURFACE WARRANTY:

Watkins warrants the Endurol® and acrylic surface material of the Hot Spring portable spa to be freefrom defects in materials and workmanship for seven years. Additionally, the Endurol or acrylic surface material is structurally warranted not to leak for a period of seven years. The Endurol andacrylic surface materials are non-permeable and will not absorb odors, bacteria or pollutants.

5 YEAR NO LEAK PLUMBING WARRANTY:

Watkins warrants the Hot Spring spa against leaks caused by defects in manufacturing and workmanship for five years. This warranty specifically covers leaks from the wall fittings, jet fittings, internal plumbing, internal glue joints, drains, hoses, and all bonded parts.

5 YEAR COMPONENT WARRANTY:

Watkins warrants the electrical components, pumps, Moto-Massage® jets,air valves, levers, bezels and other Hot Spring spa components against defects in materials and workmanship for five years. Some parts, most of which can be changed out without the use of tools, such as filter cartridges, filter lid, spa pillows, and cover locks, are not included in this warranty, but are warranted to be free from defects in materials and workmanship at the time of delivery. Spa covers and other spa accessories are specifically excluded from this warranty, although they may be covered by other warranties.

FIVE YEAR NO-FAULT® HEATER WARRANTY:

Watkins unconditionally warrants the NO-FAULT heater to be free from defects in materials and workmanship for five years.This warranty defines unconditional as warranty coverage without exception provided that the component has failed to operate properly within the spa's system.

FIVE YEAR EVERWOOD® CABINET WARRANTY:

Watkins warrants the Everwood cabinet material to be free from defects in material and workmanship for five years.This warranty specifically covers the cabinet's structural integrity(exclusive of surface stain), including the Everwood material, framing material, and all bonded joints.

The Everwood cosmetic finish is warranted to be free from defects in materials and workmanship at the time of initial delivery. Fading and weathering of the surface will occur naturally over time, and are not defects. To restore the appearance of the Everwood cabinet, refer to the spa Owner's Manual for proper care and maintenance instructions.

ONE YEAR STEREO SYSTEM/LIGHT ASSEMBLY WARRANTY:

Watkins warrants the LED light assemblies, which consists of all lights within the spa, including the underwater and bartop lighting to be free from defects in materials and workmanship for one year.

ONE YEAR TRIM (TILE) WARRANTY:

Watkins warrants the cosmetic trim (tile) to be free from defects in materials and workmanship for one year.

The following applies to all of the warranties listed above:

EXTENT OF WARRANTY:

This warranty extends only to the original consumer purchaser of the HotSpring spa when purchased and originally installed within the boundaries of the United States. This warranty begins on your delivery date of the spa. This warranty terminates upon any transfer of ownership, or if the spa is installed or relocated outside the boundaries of the United States by the original consumer purchaser prior to the expiration of the warranty period.

WARRANTY PERFORMANCE:

To make a claim under this warranty, contact Bachmann Pools & Spas. You must give Watkins and/or Bachmanns written notice of any warranty claim, along with a copy of your original purchase receipt indicating the date of the purchase, within ten (10) days of the time you discover the claim. Watkins reserves the right to inspect the malfunction or defect on location.

Watkins or its Authorized Service Agent will repair any defects covered by this warranty. Except as described herein, you will not be charged for parts, labor or the freight costs for parts necessary to repair the spa for defects covered by this warranty. In some cases, the servicing dealer may charge you a reason able repair person travel/service charge that is not covered by this warranty. Please contact the dealer for information regarding any such charges.

LIMITATIONS:

Except as described above, this warranty does not cover defects or damage due to normal wear and tear, improper installation, alteration without Watkins' prior written consent, accident, acts of God, misuse, abuse,commercial or industrial use, use of an accessory not approved by Watkins, failure to follow Watkins' Pre-Delivery Instructions or Owner's Manual,or repairs made or attempted by anyone other than an authorized representative of Watkins. Alteration includes, but is not limited to,any component or plumbing change, or electrical conversion. Vist www.hotspring.com or contact your dealer for a list of manufacturer approved accessories.

DISCLAIMERS:

TO THE EXTENT PERMITTED BY LAW, WATKINS SHALL NOT BE LIABLE FOR LOSS OF USE OF THE SPA OR OTHER INCIDENTAL OR CONSEQUENTIAL COSTS, EXPENSES, OR DAMAGES, INCLUDING BUT NOT LIMITED TO THE REMOVAL OF ANY DECK OR CUSTOM FIXTURE OR ANY COST TO REMOVE OR REINSTALL THE SPA, IF NEEDED. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THE APPLICABLE WARRANTY STATED ABOVE. Some states do not allow limitations on how long an implied warranty may last, so the above limitations may not apply to you.

LEGAL REMEDIES:

This warranty gives you specific legal rights, and you may have other rights which vary from state to state.

* ® 2006 Watkins Manufacturing Corporation. Specifications, colors, and surface materials subject to change without notice.