| Bachmann Pools & Spas 2225 S. Stoughton Rd Madison, WI. 53716 (608) 222-SPAS (7727)
relax@bachmanns.com |
NEW EXTENDED HOURS: | |
| Mon- Thurs | 10-8pm | |
| Fri-Sat | 10-6pm | |
| Sun | 10-4pm | |

We want the hot tub to be one of your favorite destinations. We continue to pamper our customers and provide excellent service after they have purchased hot tubs from us.
Tips from our Head Service Technician
The spa that you purchased from Bachmann Pools & Spas should give you years of enjoyment. Regular maintenance goes a long way in keeping your spa in tip-top conditions. Our service team is dedicated to customer satisfaction.
Spring Check UpReplenish the water.
When you refill your spa, allow water to run through
the hose onto lawn or flower beds for 3-5 minutes to clear before running
it into the spa.
Always feed the hose into the filter compartment when filling your spa. This will reduce air bubbles in the heater line which can cause your heater to trip off when you're trying to restart it after refilling.
Check Your Filters
Change filters every two to three years for superior
water quality and lower chemical use. If your filters are cracking
or if the element is shedding, replace now.
Clean the Skirt
Moss or mildew on your Classic skirt? Avoid any abrasive cleaners
like CometTM. Use Simple Green, 409, or Alkalinity
Plus, a non-abrasive scrub sponge or brush and elbow grease.
Mildew, moss or stains on your wood skirt? Use a 1 to 1 solution of chlorine bleach and water. Using a nylon bristle scrub brush, apply the solution to one spot on the wood and gently massage the brush around to clean. Work your way around the entire spa. Rinse the wood thoroughly to neutralize the bleach.
Dark, stained wood? Use Kleen n' Brite. when the wood is thoroughly dry, finish with a wood protector. Apply a coat of Seal n' Oil. Seal n' Oil is fast drying, has antifungal agents and UV inhibitors, and it forms a tough water-repellent weather barrier. (Do not use Thompson's and Varathane on your wood skirt, please!)
How's your cover? Take time to do a field cover report ...
Hinges
Torn? A torn hinge can let heat escape if the tear goes beyond the
gasket seals (about 2 inches in from the outside edge). If the tears
are over six inches long, you're ready for a new cover. Have a torn
hinge under six inches long restitched.
Straps
Missing? Broken? Don't sacrifice the safety aspect of your cover.
Call me and tell me the color of your cover and how the locks attach to
your spa.
![]() | Cover Shield Cleans, shines and protects the vinyl to keep it looking beautiful for the life of the spa cover. |
If you see signs of infestation, call us to request a copy of our "Rodent Ridding Fact Sheet." Besides being messy and smelly, rodent droppings can be a health hazard. Use rubber gloves and a mask when cleaning badly contaminated equipment bays. When you've removed the debris, you can gently rinse the compartment floor. Unplug the spa. Do not spray water directly on the jet pump, circulation pump, light fixture or electrical control panel. Once clean, inspect the compartment for chewed wiring or plumbing and call for service, if necessary.
Reminder: Because of health concerns, our service technicians cannot service rodent infested spas. Spas must be free of pests and nest free.
What About The Water?Reminder: Use only sodium dichlor formula in your spa. Another, cheaper chlorine (usually calcium hypochlorite) may tempt you at hardware and discount stores. Don't use it -- it will damage your spa and void the warranty. Always check the label.
The most knowledgeable customer service reps in the area. They're always cheerful and eager to help.
Prompt response time.
The lowest labor rate in the area. A recent comparison of all companies in the area revealed that the rates other companies charge are dangerous to your wealth.
The lowest prices on genuine HotSpring and Tiger River parts. Don't monkey around with "Brand X" parts. You've purchased the best spa on the market. Keep it running properly with the right parts.
Parts in stock for every system ever purchased from Bachmann Pools & Spas.
Factory-trained technicians knowledgeable about your spa. No other service company in the area has Hot Spring trained staff.